Welcome to the first episode of The Future of Consumer Podcast with our COO Anastasia Lloyd-Wallis. This month, Anastasia invites Mike Ainsworth from Barbeques Galore to discuss our current ‘borderless’ retail landscape and the importance of understanding how customers interact with brands.
- How do customers want to be treated?
- How do we connect with customers beyond a transaction?
We hope you enjoy this session and learn some useful insights!